General Terms and Conditions | |||
Type of Loan | Personal Loan | ||
Purpose of the Loan | Financing personal needs | ||
Requirements for the Borrower | - Resident individual of the Republic of Armenia - Age: 20–68 years (at the time of application) - Stable income for at least the previous 6 months - The customer must act in their own name and for their own benefit; obtaining a loan for the benefit of a third party is prohibited | ||
Loan Amount | 100,000 – 2,000,000 AMD without a guarantor 2,000,001 - 5,000,000 AMD with 1 guarantor | ||
Loan Currency | Armenian Dram (AMD) | ||
Loan Term* | 12 - 60 months | ||
Nominal Annual Interest Rate* | 17.9% | ||
Effective Annual Interest Rate | 20.1% - 21.6% | ||
Application Review Fee | Not applicable | ||
Loan Issuance Fee | 1.5% | ||
Loan Servicing Fee* | Not applicable | ||
Loan disbursement method | Non-cash. The loan amount is transferred to the customer’s bank account or card account. | ||
Loan repayment method | - Monthly annuity payments (equal monthly installments) - A grace period of up to 3 months per year may be granted (no repayment of the loan principal during this period), | ||
Loan collateral / security | Not applicable | ||
Early Loan Repayment Penalty | Not applicable | ||
Penalties | If the borrower fails to fulfill obligations within the contractual deadlines, they agree to pay a penalty for each overdue day as follows: - 0.13% of the overdue principal - 0.13% of the overdue interest If the payment is insufficient to cover all overdue obligations, it is applied in the following order: - Lender’s expenses related to the collection of the due amounts - Penalties - Service fees (if applicable) - Interest amounts - Principal This order may be changed by the lender based on the borrower’s written request. | ||
Maximum Decision Period for Loan Application | 1 business day if all required documents are fully submitted The customer is informed of the decision within 1 business day | ||
Validity of a Positive Credit Committee Decision | 7 business days | ||
Loan Disbursement Period | Within 1 business day after the state registration of the collateral. | ||
Place of Loan Disbursement | Head office | ||
Required Documents | • Loan application form • Passport / ID card • Social Security Number (SSN) • Consent for personal data processing • Consent to request a credit report from the Credit Bureau (ACRA) • The Company may request additional documents and/or information at its discretion. For the purpose of customer due diligence in accordance with the RA Law on Anti-Money Laundering and Counter-Terrorism Financing, additional documents or information may be requested from the consumer based on the Know Your Customer (KYC) principle. Documents may be submitted in person or electronically within a reasonable period set by the company | ||
Factors Affecting Positive Loan Decision | - Complete submission of required documents and fulfillment of conditions - Positive credit history - Sufficient income, creditworthiness, and reliability - Credible information - Other acceptable positive factors | ||
Factors Affecting Loan Rejection | - Negative credit history - Provision of unreliable data - Insufficient income, creditworthiness, or reliability - Other negative factors | ||
Provision of Loan Account Statements (Copies) – Fees (Including VAT) | - Up to 30 days - free of charge - 31-365 days - 3,000 AMD - 366 days and more - 5,000 AMD The above fees do not apply if the right to receive the documents free of charge is provided by RA legislation. |
Provision of Documents | - For active loans, information is provided once per month per customer (borrower, guarantor(s), pledgor(s)) free of charge during the validity of the loan agreement. - If information is requested more than once per month per customer (borrower, guarantor(s), pledgor(s)), the fee is 3,000 AMD per provision (including VAT). |
No. | Service Description | Fee (AMD, including VAT) |
1․ | Any change to loan terms (if multiple terms are changed simultaneously, the fee is charged once) | 5,000 |
2․ | Change of collateral object | 20,000 |
3․ | Granting permission for any change to the collateral object, except for termination of collateral rights | 15,000 |
4․ | Granting permission to take a pledged vehicle outside the RA territory | 20,000 |
5․ | Termination of a guarantee during the loan term, or change of guarantor/co-borrower | 10,000 |
6․ | Response to an auditor’s inquiry | 10,000 |
Last updated on 09.03.2026