General Terms and Conditions | |||
Type of Loan | Consumer Loan with Collateral | ||
Purpose of the Loan | Financing personal needs | ||
Requirements for the Borrower | - Resident individual of the Republic of Armenia - Age: 20–68 years (at the time of application) - Stable source of income (income verification is not mandatory) - The customer must act in their own name and for their own benefit; obtaining a loan for the benefit of a third party is prohibited | ||
Loan Amount | 5,000,000 – 50,000,000 | ||
Loan Currency | Armenian Dram (AMD) | ||
Loan Term* | 12 - 60 months | ||
Nominal Annual Interest Rate* | 16.9% | ||
Effective Annual Interest Rate | 18.2% - 19.3% | ||
NOTE: THIS LOAN PRODUCT HAS A HIGH EFFECTIVE ANNUAL INTEREST RATE. WE RECOMMEND THAT YOU COMPARE IT WITH SIMILAR PRODUCTS IN THE MARKET AND EVALUATE YOUR REPAYMENT CAPACITY BEFORE APPLYING. | |||
Application Review Fee | Not applicable | ||
Loan Issuance Fee | - 0.5% – if the loan does not refinance the borrower’s existing loan - 0% – if the loan refinances the borrower’s existing loan | ||
Loan Servicing Fee* | Not applicable | ||
Loan disbursement method | Non-cash. The loan amount is transferred to the customer’s bank account or card account. | ||
Loan repayment method | - Monthly annuity payments (equal monthly installments) - Equal principal repayment schedule (declining balance method) - A grace period of up to 6 months per year may be granted (no repayment of the loan principal during this period), - Alternative repayment methods may be applied by decision of the Credit Committee. | ||
Loan collateral / security | - Commercial property, private house, residential building, apartment - List of preferred locations: Yerevan, Gyumri, Vanadzor, Artashat, Armavir, Ashtarak, Ararat, Ejmiatsin, Proshyan, Argavand, Kasakh, Vedi, Tairov, Parakar, Hrazdan, Arinj, Dilijan, Abovyan, Zovuni, Dzoraghbyur, Tsaghkadzor, Ptghni, Jrvezh, Kanakerravan | ||
Loan-to-Value (LTV) ratio | The maximum loan amount may constitute up to 80% of the market value of the real estate, regardless of the valuation determined by the appraising company. | ||
Guarantee | As determined by the Credit Committee | ||
Early Loan Repayment Penalty | - For loans up to AMD 15,000,000 – No early repayment penalty applies. - For loans exceeding AMD 15,000,000 – the borrower shall pay a penalty for early partial repayment made within the first 36 months after the loan agreement enters into force. The penalty applies only to the portion exceeding the sum of the mandatory principal payments scheduled for the current and the following month, and may amount to 0%–2% of the exceeding amount.The specific early repayment penalty rate is determined by the Credit Committee. | ||
Penalties | If the borrower fails to fulfill obligations within the contractual deadlines, they agree to pay a penalty for each overdue day as follows: - 0.13% of the overdue principal - 0.13% of the overdue interest If the payment is insufficient to cover all overdue obligations, it is applied in the following order: - Lender’s expenses related to the collection of the due amounts - Penalties - Service fees (if applicable) - Interest amounts - Principal This order may be changed by the lender based on the borrower’s written request. | ||
Maximum Decision Period for Loan Application | 1 business day if all required documents are fully submitted The customer is informed of the decision within 1 business day | ||
Loan Disbursement Period | Within 1 business day after the state registration of the collateral. | ||
Validity of a Positive Credit Committee Decision | 15 business days | ||
Place of Loan Disbursement | Head office | ||
Required Documents | Before submission to the Credit Committee • Loan application form • Passport / ID card • Social Security Number (SSN) • Passports of all property owners (copies); birth certificates for minors • Ownership certificate of the pledged property • Documents confirming the origin of the pledged real estate • Consent for personal data processing • Consent to request a credit report from the Credit Bureau (ACRA) The Company may request additional documents and/or information at its discretion. For the purpose of customer due diligence in accordance with the RA Law on Anti-Money Laundering and Counter-Terrorism Financing, additional documents or information may be requested from the consumer based on the Know Your Customer (KYC) principle. If the Credit Committee approves the loan: - Unified certificate on encumbrances from the State Committee of the Real Estate Cadastre under the Government of Armenia - If the owner(s) of the pledged property are married individuals: - Spouse’s passport - Marriage certificate - Spouse’s consent to pledge the property Documents may be submitted in person or electronically within a reasonable period set by the company | ||
Factors Affecting Positive Loan Decision | - Complete submission of required documents and fulfillment of conditions - Positive credit history - Sufficient income, creditworthiness, and reliability - Credible information - Other acceptable positive factors | ||
Factors Affecting Loan Rejection | - Negative credit history - Provision of unreliable data - Insufficient income, creditworthiness, or reliability - Unacceptable collateral for the company - Other negative factors | ||
Provision of Loan Account Statements (Copies) – Fees (Including VAT) | - Up to 30 days - free of charge - 31-365 days - 3,000 AMD - 366 days and more - 5,000 AMD The above fees do not apply if the right to receive the documents free of charge is provided by RA legislation. |
Provision of Documents | - For active loans, information is provided once per month per customer (borrower, guarantor(s), pledgor(s)) free of charge during the validity of the loan agreement. - If information is requested more than once per month per customer (borrower, guarantor(s), pledgor(s)), the fee is 3,000 AMD per provision (including VAT). |
No. | Service Description | Fee (AMD, including VAT) |
1․ | Any change to loan terms (if multiple terms are changed simultaneously, the fee is charged once) | 5,000 |
2․ | Change of collateral object | 20,000 |
3․ | Granting permission for any change to the collateral object, except for termination of collateral rights | 15,000 |
4․ | Granting permission to take a pledged vehicle outside the RA territory | 20,000 |
5․ | Termination of a guarantee during the loan term, or change of guarantor/co-borrower | 10,000 |
6․ | Response to an auditor’s inquiry | 10,000 |
Last updated on 09.03.2026